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Green Light on

When I press the button green light is on but that is it. Does nothing except green light on. Does not sound when I lift it up, does not sound when it passes and obvious stud, as in nothing, just a green light when I press it.

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Hi. What you're describing is a power issue 99.9% of the time. Please install a brand new alkaline type nine volt battery with an expiration of 2023 or higher. If the installed battery is weak, old or both, it will have enough power to illuminate the ready light, but not be enough to operate the scanner mechanism. 

 When you power the scanner it should flash and beep (very quickly) before the green light comes on an stays on. 

Please feel free to contact us. Technical and product support services are available free of charge during normal business hours Mon. thru Fri. 8:00am to 5:00pm PST. 800 245 9265.  Thank you.

Correction :   it will not have enough power to illuminate the ready light. 

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